Q1: What should I do immediately after an accident?
First, ensure everyone's safety and call emergency services if needed. Exchange information with the other driver, take photos of the damage, and report the accident to your insurance company. Then, contact us to arrange an inspection and begin the repair process.
Q2: How do I get an estimate for the repairs?
You can request an estimate by visiting our shop, filling out our online estimate form, or calling us to schedule an appointment. For the most accurate estimate, we recommend bringing your vehicle to our workshop.
Q3: Do you work with all insurance companies?
Yes, we work with all major insurance companies. We can assist you with the claims process and ensure that your repair is covered under your policy.
Q4: How long will the repairs take?
The repair time depends on the extent of the damage and the availability of parts. We will provide you with an estimated completion date once we have assessed your vehicle and received approval from your insurance company.
Q5: Do you provide rental cars or courtesy vehicles?
Yes, we can help arrange a rental car or provide a courtesy vehicle while your car is being repaired. Please let us know if you need a rental car, and we will coordinate it with your insurance company.
Q6: What type of warranty do you offer on repairs?
We offer a [X] year warranty on all our repairs, covering both labor and materials. If you experience any issues related to the repair, bring your vehicle back, and we will address it promptly.
Q7: Can you match the paint color of my car?
Yes, we use advanced color-matching technology and high-quality paints to ensure a perfect match to your vehicle's original color.
Q8: Do you provide paintless dent repair?
Yes, we offer paintless dent repair (PDR) for minor dents and dings. PDR is a cost-effective and efficient method that preserves your vehicle's original paint finish.
Q9: What payment methods do you accept?
We accept various payment methods, including cash, credit/debit cards, and insurance payments. Please contact us for more details on payment options.
Q10: How do I schedule an appointment?
You can schedule an appointment by calling us at 631 991 7660, visiting our workshop at 400 W Hoffman Ave, Lindenhurst, NY 11757, or filling out our Contact form.
If you have any other question not listed here please feel free to contact us, we will more than happy to providing you with clear and helpful answers. Our mission is help our customers feel more informed and comfortable with the repair process.